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We are often out giving tours and will return your calls in the late afternoon or evenings whenever possible!

Frequently asked questions

Most frequent questions and answers

Private tours include just you and your family and friends. That’s all. To ensure you have a personal experience, your group will consist of you and your family/friends/colleagues, only. We never mix groups, or put you with strangers. There is no minimum: if it’s just you, we look forward to becoming your travel companion for the day.

Yes! Larger groups include tour group on a bus, school groups, corporate groups, etc. Tours for larger groups range in size from 10 to upwards of 60 or more people. For information and pricing on group tours for other organizations, please contact us.

We will work with you to the best of our ability to ensure you’re able to enjoy our city at a comfortable pace and within a reasonably safe, respectful environment.

Starting points can vary depending upon the tour that you choose. Private tours can often begin at the Boston location of your choice including hotels, B&B’s private homes, etc. or a designated meeting place will be determined prior to tour day. The Freedom Trail tours begin at the corner of Hanover Street and Cross Street at the Tony DeMarco boxing statue or the corner of Park Street & Tremont Street between the Park St. subway stations.

No! Prices are per group, in US dollars. The price of your tour is guaranteed the moment we receive your deposit.

Optional admission to the Old North Church - $5.00 and Paul Revere House - Adults - $5.00 Seniors and College Students - $4.50
Children (ages 5-17) - $1.00 Cash only for admission. Old State House Museum optional visit admission: Adults - $10.00 , Seniors (62+) - $8.50, Students - $8.50, Youth (6-18), Members, US Military, and Veterans - FREE

A booking fee is added to bookings made online through the reservation service. Call us with questions or for additional details.

We accept all major credit cards, Venmo or company check in advance of your tour.

BTS must receive written notification of cancellation. The date such notification is received by BTS will determine the applicable cancellation penalties. The following cancellation penalties apply:

  • More than 90 days prior to participant's scheduled tour date, 100% of paid contracted tour amount will be refunded by BST.
  • From 21-90 days prior to participant's scheduled tour date, 50% of paid contracted tour amount less any costs associated with ground transportation will be refunded by BST.
  • From 14- 21 days to scheduled day of participant's tour date 25% of paid contracted tour amount less any costs associated with ground transportation will be refunded by BST.
  • Any cancellation of tours less than 14 days prior to participant's scheduled tour date, no refunds will be issued will be refunded by BST.
  • For tours requiring use of a third-party vehicle, no refunds are available if the notice given conflicts with the third-party cancellation policy.

Tipping is by no means a requirement or expectation for anyone on our team. If you had a great tour and enjoyed the service that your guide provided then leaving a tip is always greatly appreciated. This can be done with cash, Venmo or added to your invoice.

Tours run year round. Select the date on our reservations calendar and a tour representative will respond to confirm the date and time you prefer is available.

This is New England. We are a hearty bunch and will go out in all kinds of weather. If it rains, we can spend more time inside of attractions and dodge the puddles while using an umbrella. Flexibility is the name of the game! We reserve the right to cancel any tour if the weather conditions are determined to be unsafe.

To book a private tour for up to 6 people you can book online or call us at 866-817-TOUR. To book a tour for a larger group contact us by email or telephone. Please note that as we are often out giving tours, phone calls are returned in the late afternoons or evenings.

Yes! We offer virtual gift cards for any amount which can be sent to you or directly to the recipient. Simply click here.

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